One Thing To Catapult Your Company Efficiency
Regardless of industry and company size.
👋🏼 Quick reintroduction! Hi, I’m Virginia. I'm a Full-Stack Marketer (what’s that?), and I share some of my keys to success every week, from marketing to leadership to good business practices.
A close family member of mine recently left their job to start a new one that was more local and similar in salary.
Now They’re Ready To Quit
Why?
Short Answer: The new company had no SOPs (standard operating procedures) to provide during training.
Long Answer: The company made a hire to “replace a person” that was leaving. However, no training procedures were in place to help set my family member up for success. So instead of working 40 hours a week, they only work about 25 hours a week.
This all could have been prevented if SOP had been created and continued to be updated throughout the company.
When businesses don’t take time to invest in their procedures, systems are broken, mistakes happen, and it’s hard to hire.
What If Someone Was “Hit By A Bus”
While this sounds tragic, it’s only meant to be a metaphor when thinking about your team and tasks.
What would you do if you or one of your team members were suddenly gone?
Start with the basics;
Would you know how to open their computer?
Do you have access to their files?
What job responsibilities do they have?
All these are real things to consider and essential points on why you need SOPs.
How Do You Create SOPs?
If you’re a manager or team leader, you can start by creating them yourself and then telling your team about beginning to develop their own.
Create SOP’s Steps:
Take Screenshots and/or Screen Recordings
Link to any websites necessary or how to access a system.
Provide the “why” something is completed. - This will add reasoning for those that do it.
Save documents to a company-wide folder or use a system like Monday.com for all access.
It’s More Than A Training Guide
Creating SOPs is excellent for starting training new hires, but it’s also great for distributing tasks within a company.
Whether someone is going on vacation or changing positions internally, SOPs are a great way to ensure the systems in place continue to run effectively.
