The “Hit By A Bus” Analogy: The Challenge of Standardizing Procedures

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A close family member left a job of 10 years to pursue one closer to home for the same salary.

And then they quit.

Why?

Short Answer: The new company had no SOPs (standard operating procedures) to provide during training.

Long Answer: The company made a hire to “replace a person” who was leaving. However, no training procedures were in place to help set my …